9.12.2002
GM Europe's OnStar conducts leading edge field
test
GM Europe's OnStar group conducts a field test with selected
telematics services to evaluate the ACUNIA Open Telematics Framework®
(OTF) as a new delivery technology.
In the 6-month study, which began in July and will conclude by year-end,
GM Europe's OnStar group is evaluating a variety of new telematics
services and functionality in an on-board delivery environment under real
driving conditions.
The field test involves a fleet of Opel cars in Germany equipped with
the ACUNIA OTF® and enables users to subscribe and unsubscribe to
an "unlimited" range of information and services at any time
and any place. Applications are gathered on a single Java™-based
platform and run on multiple communication devices. OnStar Europe teamed
up with service providers to generate and operate Java™-based services
to be remotely downloaded to an in-vehicle terminal.
"We are very optimistic about the future potential of the technologies
and services we are testing in this study. GM Europe's OnStar group,
working closely with Opel, is testing what we think represents the future
standard for in-car telematics," said Jonathan Browning, Vice President
of GM Europe Sales, Marketing and Aftersales.
OnStar is GM Europe's information, communications and entertainment
arm. The OnStar Service offers a seamless customer experience, as personalized
services can be accessed through different channels - in the car, on the
move, at home, or in the office. OnStar uses wireless communication to
link the driver and vehicle to the OnStar Service Center, where OnStar
Assistants provide real-time, personalized assistance 24 hours a day,
365 days a year.
Via OnStar C@rWeb (a PDA in combination with a mobile phone) or OnStar
WAP, drivers can also be connected with the Internet based OnStar Mobility
Portal to access their personalized service suite. Currently, OnStar services
include traffic information, route planning, an SOS Service Call, breakdown
assistance, a city guide, sightseeing tips, and more.